Sales Operations Analyst

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.

AssetWatch’s Revenue Operations team is seeking a new Sales Operations Analyst. You will report directly into our Manager of Revenue Operations. We are looking for an enthusiastic and proactive sales operations professional to join our team to help execute some of our biggest projects that will impact the whole business. We are looking for someone with strong business acumen that cares deeply about delivering excellent internal customer service. The right person for this role is someone looking to impact an organization and is excited about the opportunity to transform our sales operations team.

Responsibilities

What You’ll Do:

Customize and maintain the Salesforce platform by managing page layouts, validation rules, record types, security settings, and building process automation via Flow
Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
Provide ongoing support by resolving user requests for user management, reports and dashboards, and platform bugs
Maintain technical documentation for new and updated tech stack settings and customization
Communicate platform changes to end users and stakeholders
Collaborate with stakeholders to understand and gather business requirements
Assist in identifying solutions that best meet business requirements and enable improved process efficiencies
Identify where and how to improve and streamline pre-existing configuration
Manage Salesforce integrations with external tools such as Hubspot, Gong, Outreach, Vitaly, Zoominfo

Who You Are:

2+ years of experience with managing Salesforce for a SaaS organization
Certified Salesforce Administrator
Experience with or has assisted in translating business needs into technical requirements
Demonstrated ability to effectively manage stakeholder expectations
Experience with Salesforce configuration including, but not limited to: Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports
Proactive problem-solver that takes initiative and applies critical thinking to determine potential solutions
Experience working in a fast-paced, dynamic environment

Bonus

Advanced Salesforce Administrator and Platform App Builder certifications
Experience with Salesforce CPQ or other CPQ tools
Experience with SQL

What We Offer:

AssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space.

Competitive compensation package including share options.
Flexible work schedule
Full benefits and 401K
Opportunity to make a real impact every day
Opportunity to work with an exciting and growing team
Unlimited PTO

We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states but collaboration within core working hours is required.

Originally posted on Himalayas

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Sales Operations Analyst, Sales Operations Specialist, Sales Operations Manager, Sales Operations Lead, Sales Analyst, Operations Analyst 

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