Headquarters: Hacienda Heights, California, United States
URL: http://www.photoboothsupplyco.com
This is a US only position. Please read on for the complete list of states we are hiring in.
Has enough previous support experience that you have developed strong troubleshooting skills and are comfortable investigating a wide variety of technical situations – at least three years of support experience is required
Is comfortable using software and technology at an intermediate – advanced level
Is enthusiastic about understanding hardware – if you take things apart just to put them back together, please apply!
Confident communicator who does not hesitate to ask questions, investigate, and share your findings with the team
Understands and answers all customer support questions with a personable nature, troubleshooting skills, and quick wit
Educates your team members about products, while independently keeping your own technical know-how up to date
Increases customer delight through extraordinary customer service
Understands grammar and appreciates the Oxford comma
Demonstrates empathy through verbal and written responses
Team oriented and enjoys working with others to find great solutions
Experience with photography is a plus!
Technical Support
Hardware Support
Customer Support
Zendesk
Slack
Shopify
Shipstation
iOS
macOS
Arizona
California – preferred
Colorado
Florida
Georgia
Illinois
Montana
Nevada
New Hampshire
New York
North Carolina
Oregon
Pennsylvania
Rhode Island
Texas
Utah
Virginia
Wyoming
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Customer Support
