Internal Communications Manager

Europe’s leading AI company since 2009, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe.

Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you’re ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

What sets us apart
We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart.

When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it’s because of the products that have helped countless people worldwide, or maybe it’s because of our shared goal of improving communication for individuals and businesses worldwide. What we’re certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees.

Meet the team behind this journey

DeepL is looking for an Internal Communications Manager to help manage and centralise communications throughout the company. DeepL has undergone rapid growth and has ambitious expansion plans ahead. With this, there is a growing need to ensure the right content reaches the right teams in the right place at the right time. Ensuring best practices and information flow across the organisation will be critical to our future success.

Requirements

Your responsibilities

Build a global, cross-departmental strategy for internal communications at DeepL

Manage internal communications, including building and project managing a comms calendar

Liaise with stakeholders within each department to ensure central alignment on communications, and with PR and marketing teams to ensure internal/external consistency

Manage communications and internal activities around key ‘moments’ such as financial results

Coach and enable teams on best practices for internal communications systems, including email, Zoom and Slack

Run diagnostics and analysis on internal communication efficacy, proactively identify opportunities for improvement

Work flexibly and intuitively to lend expertise in line with changing business needs

Your success measures:

Smooth execution of internal communications calendar (once built and approved)

Launch of new communication channels/mechanisms, based on stakeholder needs

Employee NPS surveys, specifically on questions relating to communications and information flow

Time efficiency savings from implementing communications best practices

Improved project workflows from implementing best practices

What we offer

Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We’re more than just colleagues; we’re a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we’ve doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network

Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together

Remote work, flexible hours: whether you’re near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team’s general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements

Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally

Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you’re passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity

Comprehensive health insurance: your health comes first. With our comprehensive insurance, we’ll make sure you’re covered from head to toe

30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you’re as strong mentally as you are professionally

Annual learning budget: because we never stop learning, we’ve set up an annual budget for your professional development—pick a learning path which contributes to your career development and we’ll back you up
Qualities we look for

Several years relevant experience in communications, preferably internal communications in scaleup SaaS environments, and in designing and implementing successful programs

Native-level fluency in English, preferably at least one additional language, especially German and/or Japanese

Demonstrated experience leading communications internationally, navigating cultural norms between Europe, the US and Asia

Excellent oral and written communication, tailoring to various audiences, and interpersonal skills including stakeholder management

Excellent project management skills including planning, problem-solving and deadline management

Bonus points for:

Demonstrated experience in visual design and video editing

Demonstrated experience leading communication skills training

Strong network of connections in AI, SaaS and language-tech industries

If this role and our mission resonate with you, but you’re hesitant because you don’t check all the boxes, don’t let that hold you back. At DeepL, it’s all about the value you bring and the growth we can foster together. Go ahead, apply—let’s discover your potential together. We can’t wait to meet you!

Please make sure to send your application in English.

Originally posted on Himalayas

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Internal Communications Manager, Internal Communications, Communications Manager, Senior Communications Manager, Marketing Communications Manager 

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