Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
The Cash Application Associate will perform a key role within our accounting team to ensure the accurate accounting and reporting of cash in accordance with US Generally Accepted Accounting Principles. A successful candidate will be an effective communicator and problem-solver who is able to meaningfully collaborate with multiple teammates and departments. This role will utilize systems and computing tools to create efficient processes for accounting and reporting.
Responsibilities
Take primary ownership of cash application process including working with leaders across multiple departments to confirm proper application of customer remittances and payments, including investigation on any unapplied customer cash received
Act as liaison between Billing, Collections, and Accounting functions within the Finance department
Investigate and resolve payment or invoicing issues and questions directly with customers and internal stakeholders
Assist in the processing of transactions related to new contract setup, contract amendments, terminations, and credit memos in NetSuite, ensuring timely processing based internal deadlines
Collaborate with various departments including sales, legal, business operations, services, accounts payable, billing, and collections to resolve issues, as appropriate
Complete ad hoc reporting and additional project requests as assigned by managers
Qualifications
Minimum Qualifications
Strong written and verbal communication skills
Advanced Excel skills (i.e. vlookup, pivot table, etc.) and willingness to learn new tools/systems
Ability to process high volumes of transactions with attention to detail and accuracy
Prior customer service experience and/or experience working in a corporate environment
Preferred Qualifications
0-3 years of hands-on professional experience in a corporate environment
Experience using NetSuite and Salesforce
Working knowledge of accounting, finance, or related concepts
Previous transaction processing or cash reporting experience
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will:
Partner with the leading brands and retailers.
Connect with passionate professionals who will help support your goals.
Participate in an inclusive, welcoming work atmosphere.
Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
Receive industry-competitive compensation and total rewards benefits.
Benefits
Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
A 6% 401(k) match
Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and a paid volunteer day
12 weeks primary caregiver leave 4 weeks secondary caregiver leave
Accident, critical illness, and hospital indemnity insurance
Pet insurance
Legal assistance and identity theft insurance plans
Life insurance 2x salary
Access to the Calm app, MoveSpring, and Employee Assistance Program
Remote work stipend for internet, cell phone, office furniture and supplies
Culture and team-building activities
Tuition assistance
Career development opportunities
Charitable contribution match up to $250 per year
Rithum is an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Originally posted on Himalayas
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Post:
Payment Specialist, Payment Operations Specialist, Payment Processing Specialist, Account Specialist
