Brilliant: Creative Associate

Headquarters: Fully Remote


Join a creative agency that’s cultivating the best corporate gifting experiences in the world through personal white-glove service, amazing gift selections / retail genius, and thoughtful, user-friendly software. You will be helping bring our clients’ brands to life by supporting our Client Services team. Our Creative Associates work closely with Client Success Managers (we call them Creative Partners) to manage and execute client projects from order approval through delivery.
You will be exposed to product selection and customization, lookbook curation, shopping and retail trends as well as the entire project life cycle involving order entry, vendor relations, production design, technology implementation, and fulfillment. You will develop a strong understanding of Brilliant’s business (who we are, what we do, how we work).
You will be assisting with:

Sourcing products
Curating lookbooks
Creating estimates
Communicating with vendors and suppliers
Confirming inventory and pricing
Entering purchase orders
Coordinating art proofs
Completing invoice payments
Reconciling expenses
Managing sample orders
Entering shipping + tracking information
Ad-hoc project requests

In addition to working alongside our Creative Partner team, you will interface internally with Designers, Tech, Operations and Customer Success. This role is an unique entry point into our company and can lead to a variety of career paths within Brilliant, within the Client Services team, and in other areas of our rapidly growing, profitable company. This can be either an entry-level role, or a great role for someone making a career change.

We value creativity, hustle and grit. Ideal candidates are curious learners, proactive communicators with a yearning to deliver excellent client service. You have a flair for the creative and a passion for retail trends. In addition, you are deadline-driven and enjoy delving into the nitty-gritty details as well as a lover of process and organization.

About you:

1 + years of full-time experience in marketing, account management, project management, or project coordination
People-person with lots of empathy
Ability to learn quickly and be nimble in a fast-paced environment
Highly collaborative and team-oriented
Strong customer service mentality + positive attitude
Detail oriented and organized
Proactive and able to manage competing priorities
Excellent written and verbal communication skills
Good eye for design
Tech savvy
Eager to learn and grow
Creative problem-solver

And finally:

You have an innate curiosity and passion for intentional gifting. You will support our clients gifting initiatives through impactful branded merchandise, creative packaging and thoughtful collateral.
#remotelife: You love the freedom remote work brings, and you know that with great freedom comes great responsibility. You’re ready for both.

To apply:

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