Account Representative

Role Description

TheAccount Representative team is responsible for acquiring new customers for the business by sourcing and closing high-complexity deals with a combination of inbound leads and new customer prospecting. As an Account Representative your primary focus will be toqualify & close leads from multiple sources and maximize in-quarter new customer revenue within a book of business. You will be responsible for identifying and establishing relationships with key individuals in target organizations and helping them understand the value that Dropbox and HelloSign can bring to their business.


Bullet points listing out role responsibilitiesSales Capability
Manage the full-cycle sales with responsibility for generating pipeline and closing deals
Drive conversion/closure of inbound leads, Marketing leads, and create unique deal pipeline via various outbound approaches
Primary focus on the SMB and MM space
Working closely with prospects to identify where and how Dropbox can add most value to their organization leveraging the right combination of Dropbox and DropboxSign solutions
Partner and collaborate cross-functionally within the broader Global Sales & Channel organization engaging key individuals across Solutions and Success teams to build out the very best propositions for our customers
Delight every Dropbox customer with each interaction and play a key role in developing the market reputation of Dropbox as we scale and evolve our products to meet business customers’ needs
Deliver impactful product demos, provide insightful technical answers, and recommend creative ways to get the most out of Dropbox solutions
Be the voice of the customer to the product team and other cross functional groups in Dropbox
Make every potential Dropbox customer happy with every interaction, regardless of deal size or likelihood of close
Develop a thorough understanding of Dropbox products and maintenance contracts
Manage, track, and report sales activities and results using Salesforce


IC2 – 1 year minimum sales experience (closing experience a plus)
IC3 – 3+ Years Sales closing experience – SaaS preferred
Consistent track record of building pipeline and exceeding sales targets
Strong prospecting, discovery, negotiation and closing skills
Excellent collaboration skills and the ability to build long-lasting relationships across your team and the company
Attested resilience in a fast-paced, challenging sales environment
Tech sales experience (preferred)
Knowledge of a plus
Working knowledge of MS Office Suite (Word, Excel, and PowerPoint)
BA or BS degree or equivalent experience
Capability to work in a Virtual First environment

Total Rewards

At Dropbox, we strive to be a great place for all Dropboxers to grow and be recognized for that growth. This job posting reflects broad requirements, and represents two potential levels of role. Through our assessment process, we will identify your level that ties to compensation based on your experience and technical expertise along with the scope of the role.

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).


If you are assessed at the IC2 level, below are the current Salary/OTE ranges (Subject to change):

C$127,100 – C$149,500 – C$171,900

If you are assessed at the IC3 level, below are the current Salary/OTE ranges (Subject to change):

C$162,800 – C$191,500 – C$220,200

Originally posted on Himalayas


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