Spanish Bilingual Community Manager

We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.
SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.
Start Date: ASAPSalary: ₱4,300,000Work Schedule: 9AM-6PM CST (Monday – Friday) ; will likely cover weekendsWork Set Up: Permanent RemoteType of Contract: Full TimeEquipment Provision: Company Provided

What does a day in the life of a Community Manager look like?

Grow and maintain social media communities
Set and implement social media and communication campaigns to align with marketing strategies
Provide engaging text, image and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Coordinate with Marketing, PR and Communications teams to ensure brand consistency
Stay up-to-date with digital technology trends

What are the required qualifications for a Community Manager?

Spanish/English (B2)
Up to 2 years of experience in community management for social media accounts such as Facebook, Instagram, Tiktok, X
Experience in community management with Discord, Reddit, App Store and Google Play
With experience handling groups and forums.
With experience in content moderation
Attention to detail and ability to multitask
Ninja Perks and Benefits● Competitive compensation● Paid time off, birthday leave● Bonus and incentive plans● Opportunities for skills training and personal and professional development● Employee Referral Program Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready? Disclaimer:The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

Originally posted on Himalayas

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Community Manager, Community Engagement Coordinator, Social Media Manager, Community Outreach Coordinator 

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