Senior Hardware Manager

WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We’ve built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging.
Who You are:You are a leader who is an expert in developing hardware/software solutions at Original Design and Manufacturers (ODMs). You treat the ODMs as your engineering team, but also understand they are an autonomous business. You flex your influence through knowledge and assertiveness, but also strive to establish long-term relationships with the ODM through honesty and fairness. You can establish strong ties with executive management at core ODM suppliers.You are inquisitive and creative looking for technology and solutions that best fit our market and operational models. You do your own research and converse with industry players to understand the technology and ODM landscape.You have strong project management and organizational skills to ensure hardware development schedules are reasonable and met. You are OK overcommunicating to ensure others are clear with your expectations, direction, and asks. You are a self-starter who can work autonomously to achieve program objectives. What to expect as a “Senior Hardware Manager” in WatchGuard:You are the hardware expert at WatchGuard. WatchGuard relies on ODMs for hardware engineering and it’s your role to help find and work with the best ODMs delivering the most competitive hardware offerings for our product line-up. You are the primary technical contact between WatchGuard and the ODMs. Your primary goal is to is to deliver high quality, competitive products on committed schedules. The job largely leverages engineering and test capabilities external to the company through ODMs, consultants, and external test houses; but also integrates software and system engineering within the company. The job requires strong leadership, detailed oversight, and good business relationships with our ODMs.
A Typical “Day in the Life of a Hardware Manager” in WatchGuard:The Hardware Manager role has three main phases:1. Preparing for requirements, RFQ, and ODMs to participate in the next generation hardware platform.2. Active development of the next generation hardware platform with the selected ODM.3. Supporting post-launch activities associated with hardware quality and product availability.You are driving activities, fostering communications across multiple teams, inside and outside the company, across geographies.
Preparing for the Next Generation Hardware Platform You are working closely with Product Management, WatchGuard engineering, and QA teams to establish performance goals for the next generation hardware. You are researching our competitor’s hardware. You are evaluating different ODMs, both current and potential new companies, to determine which companies should be considered for future platforms and what technology companies they have strong relationships with. You are researching technology roadmaps to determine which chipsets can optimize cost, networking options, and performance; you may be directly talking to the account managers at those technology companies. You work with our internal teams to put together a notional schedule. You build out a high-level specification for the RFQ and ultimately issue it to multiple ODMs for a competitive bid.
Active Development of Next Generation HardwareYou are project managing the development of hardware at the ODM and software dependencies for the bring-up and test of the hardware. You have regularly scheduled meetings with the ODM in Asia to review hardware status including prototype builds and verification testing. You are driving more advanced verification tests to cover corner cases and component spec variations to reduce field failures when in production. You are working closely with WatchGuard software engineering teams to ensure their deliverables do not delay the hardware development schedule. You are working closely with the Operation/Supply Chain team to ensure a smooth transition between current and new hardware models. You have POs issued to support all certifications required for product launch. You are working with finance to provide them with the latest outlook on spending against the approved budget. You are working closely with Product Management, Supply Chain, and marketing to prepare for the beta program and product launch.
Supporting Post-Launch ActivitiesYou are engaged in several key activities after the product is launched:· Hardware Quality Management· Supply Chain / Product Availability· Cost ManagementYou are participating in analyzing field failures to determine corrective actions. Corrective actions can be a component change, hardware design change, or manufacturing test enhancement. You are working with the ODM on the most effective and expeditious change. You are presenting your actions and results at quality meetings with other stakeholders and executives.In production, component availability issues are commonplace. You are working with the ODM and our QA department to qualify component changes. In production, price change requests are also a commonplace. You are monitoring the pricing of our key components and commodity pricing such as memory, storage, and other volatile components. You work with the Supply Chain team to communicate component price or perhaps even procedural changes that affect finished goods pricing.

Position Responsibilities

Work closely with Product Management to understand and influence product requirements. While Product Management will provide a customer view of the requirements, you will influence these requirements through a technology-view.
Responsible for the creation of the Request for Quotation (RFQ) for new hardware platforms including evaluation of the responses in terms of compliance. Major decision maker in the ODM selection process.
Responsible for the budget associated with the development and certification of hardware platforms. This includes prototypes, non-recoverable engineering expenses (NRE), line setup costs, tooling, and certification (safety, EMC, and market access) costs.
Responsible for the WatchGuard sign-off of the hardware specification of each platform.
Participation in the selection of critical components and alternate sources to ensure product availability (from a supply change perspective).
Responsible for the project schedule of the hardware from conception to the delivery of production units. You will work closely with the ODM, WatchGuard engineering, and WatchGuard QA teams on the development, monitoring, and managing risks associated with the project. You will identify and implement mitigation strategies to ensure project objectives are met.
Support post launch quality improvement activities driving fixes and enhancements into the hardware design and manufacturing process.
Optimize our engagement with Product Management, Supply Chain, Quality Assurance, and Customer Support to understand customer feedback / market needs and perform research on problems discovered or performance criteria or competitive issues.
Maintain an open environment of collaboration, transparency, innovation, and fun for positive teamwork.
Compensation
The base salary range for this position is $160,000 – $175,000 USD, exclusive of benefits. This position is also eligible for a bonus of 10% of the base salary. Your base salary compensation will be based on your individual skills, education, and experience. Please keep in mind that the above range is the full base salary range for this role; hiring at the maximum of the range is not typical in order to allow for future salary growth. U.S. Benefits
· Under our Flexible Work Philosophy, most employees can work from an office, at home, or any combination of the two.· Comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance· Healthcare FSA· FSA with employer contribution· 13 holidays, including a floating holiday, Juneteenth, and your birthday· 15 days of paid annual leave· 9 days of paid sick time· Paid parental leave· 401(k) with employer match Other Perks
· Education assistance program· Dependent Care FSA match· Adoption assistance · Fertility care support· Backup care for family and pets· A growing network of employee resource groups · Employee referral program· Virtual boot camp· Employee Assistance Program
Why Work for WatchGuard?
WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect more than 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard. WatchGuard is headquartered in Seattle, Washington, with team members working remotely and in offices worldwide. Our company culture places an intense focus on our customers and employees. From the newest employee to our CEO, you’ll find that each person at WatchGuard embodies our Core Values: Accountability, Community, Belonging, Action, Innovation, and Customer-Centric. Learn more about our company culture at www.watchguard.com/wgrd-careers. WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws. Our equal employment opportunity (or EEO) policy focuses solely on the talent, hard work, contributions, and actual results achieved by each WatchGuard employee and on the potential of employment candidates to make such contributions. We consider focusing on an employee’s protected characteristics rather than on talent, hard work, and actual work results to violate our EEO policy. As an Equal Opportunity Employer, we are committed to a diverse workforce. WatchGuard participates in E-verify. WatchGuard is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

Originally posted on Himalayas

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