Senior Business Analyst (Policy)

Job Title: Senior Business Analyst

Location: Remote

About Sapiens:

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated, low-code solutions and a cloud-first approach that accelerates customers’ digital transformation. Serving more than 600 customers in 30 countries, Sapiens offers insurers across Property & Casualty, Workers’ Compensation and Life markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.

Job Summary:

The Senior Business Analyst has Workers’ Compensation experience with a focus on policy administration.

The Senior Business Analyst operates under limited supervision, conducts business process analysis, needs assessments, and preliminary cost/benefits analysis to align technology solutions with business initiatives. Develops business specifications for technical personnel. Conducts analysis of business goals, objectives, and needs of the business environment. Makes recommendations to improve business processes. Utilize systems and data to resolve business issues in the most effective manner. May provide financial or operational business analysis and research to support business goals.

The Senior Business Analyst is accountable for understanding the business environment and processes to be able to derive practical business-system solutions as related to the specific goals of the project. The Senior Business Analyst must ensure that all aspects of the business need or problem are correctly reflected in the solution developed by the solutions team. The development and quality assurance teams will rely on the judgment and expertise of the Senior Business Analyst for all business process-related questions arising from the development work and subsequent testing.

Job Responsibilities:

Uses sound judgment and experience to solve moderately complex business process problems or to propose solutions for these problems to management and to clients
Applies industry knowledge and expertise to guide client in business and process decisions
Leads business process analysis, needs assessments and preliminary cost/benefits analysis to align IT solutions with business initiatives
Plans, schedules, and leads collaborative requirements elaboration sessions with the client’s business users
Defines and documents clear and concise business requirements that describe business scenarios and processes in language understandable to both technical and domain stakeholders
Captures business requirements using Change Requests, Storyboarding, Use Case Modeling, etc.
Tracks project scope through careful requirements management
Works with development and quality assurance teams to schedule requirement reviews.
Provides input to and review of estimates at each phase of a project
Produces output documentation and provides guidance to users as appropriate
Works as the liaison between client stakeholders, project team members, software engineers and quality assurance personnel
Identifies gaps, project and service opportunities and future enhancements to strengthen our industry presence, meet client needs and seek revenue opportunities
Facilitates or participates in periodic sales support: demonstrations, preparation of RFP response, gap analysis studies


5+ years of business analysis experience in the Workers’ Compensation industry, with a focus on policy administration.

Skills and Knowledge:

Excellent interpersonal, verbal, written and presentation skills
Ability to set, drive and achieve deliverables
Strong facilitation skills
Strong domain expertise in functional areas and lines of business relevant to Sapiens’ strategy such as Solid commercial, personal lines or workers comp rating and underwriting is required.
Strong knowledge of Use Case modelling
Strong knowledge of the Workers Compensation insurance industry is required, with a focus on policy administration.
Working knowledge of business modelling, requirements, and analysis & design disciplines of overall iterative software development life cycle
Must demonstrate the ability to effectively communicate business concepts to both technical and end users

Must demonstrate strong analytical and problem solving skills
Experience with Microsoft Office products (Word, Excel, MS Project, Visio)
Experience with relational databases (SQL Server and/or Oracle)
Travel: Requires up to 50% travel based on client needs. Must be available for travel and on-site work at the customer site. Flexibility with regard to availability for travel, based on project and customer requirements, will be necessary


Bachelor’s degree in business, marketing, computer science and/or related field; related work experience can be substituted for educational requirement.

At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.

Originally posted on Himalayas


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