Customer Support Representative

Hi there!

We are looking for a Customer Success Representative that will join and strengthen our team.

Our main achievements:
Top 3 startups in Ukraine by investment volume;
Top 10 companies by revenue in niche;
— Active User database has grown by 80% from the beginning of the year;

Get ready for new challenges 🚀🚀🚀

You are the right fit to us, if you want:
— Proactively help Customers;
— Passionate about high-level Customer service;

— Take ownership of Customer tickets;

Troubleshoot problems and see them through to resolution;
— Collect prompt and accurate feedback from Customers;
— Master the use of a support software;

— Never stop learning!

What does it take to join us?
— At least 6 months of experience as a Support / CSR;
— You currently live in Europe or Western regions of Ukraine;
— Experience working with Zendesk, Freshdesk, or other helpdesk systems;
— Advanced/Upper-Intermediate English, both oral and written;
— Desire to work in a flexible environment and value teamwork.

What do we offer?
— Ability to grow professionally along with a company growth;
— Feedback-driven and open-minded culture and fair recognition of strong contributors to the company’s success;
— Ability to use the corporate library and develop deep knowledge in professional domain;
— Minimum bureaucracy and maximum independence;
— Training budget with opportunities to visit paid conferences, training sessions, workshops

— Comprehensive medical insurance.

We look forward to you joining us! So do not hesitate to apply 🥸

Originally posted on Himalayas

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Customer Support Representative, Customer Support Agent, Customer Care Representative, Customer Support Specialist, Customer Support Executive 

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